Fast access to information
Clear and usable information is available immediately, without time-consuming data collection from different sources.
AMS™ – real-time business intelligence
Business intelligence is a continuous process of turning data into useful information for better business decisions. AMS (Administration Management System) connects and organises data and presents it in a clear, timely and understandable form.
Built on real-world workflows
PBC developed the AMS™ business analytics platform on the basis of years of observing the work of healthcare administration and the management's needs for support and oversight.
The solution supports different levels of analytics — from monitoring past results and identifying their causes to forecasting future trends and helping choose the best course of action.
Key benefits
Accurate and timely decisions
Decisions are based on facts and the current situation, not on gut feeling or outdated reports.
Access to up-to-date data
Data is refreshed continuously, which makes it possible to follow what is happening in real time.
More efficient workflows
Bottlenecks become visible, which allows targeted improvements in the way work is organised.
Greater productivity and flexibility
The organisation responds faster to changes in workload and in the resources available.
Reliable support for management
Management gains a complete overview of how the organisation operates and a solid basis for running it.
A look inside the AMS™ system
From an overview of key KPIs and heat maps to detailed statistics and the list of recordings.
Monitor
Key KPIs in one place: the number of recordings, the average length of a recording and of a transcription, turnaround time and administration activity.
Heat map
A view of workloads across time periods reveals peaks and bottlenecks in the workflow.
Statistics
Detailed analyses by user, department and period for tracking trends and comparing results.
List of recordings
An overview of individual recordings with their status and processing details, plus the option to drill down.
Would you like to see AMS™ running on your own data?
We will prepare a demonstration of the system and assess which KPIs are worth tracking in your organisation.