Consulting
We help you choose the equipment and software solution that fits your workflow best.
Support throughout the entire life cycle of a solution
At PBC we know that the quality of a technology solution really shows once people start using it in their everyday work. That is why we provide our customers not only with equipment and software support, but also with reliable service, technical and after-sales support.
Who we support
We provide service support to a wide range of users across Slovenia — including some 20 general hospitals and other healthcare institutions, large systems such as UMC Ljubljana, the Institute of Oncology Ljubljana and ZPIZ (the Pension and Disability Insurance Institute), more than 10 courts and judicial institutions, more than 45 municipalities, numerous law and notary offices, and other users in public administration and the private sector.
Because our solutions often support critical workflows in healthcare, the judiciary and public administration, responsiveness is one of our most important commitments. We want our customers to work without interruption, to have issues resolved quickly and to rely on their systems in the long term.
Download remote assistance
For fast help remotely, download and run the ISL Light client. Our technician will then be able to connect to your computer and resolve the issue directly.
Download ISL LightSupport contact
- podpora@pbc.si
- Phone
- +386 1 620 40 47
What our support covers
From the first consultation to system maintenance and upgrades.
Installation and deployment
We take care of installation, configuration and training users on the new solution.
Maintenance and service
Regular maintenance, fault clearing and equipment service for long and dependable operation.
Remote assistance
Fast help over a remote connection — with no waiting for an on-site visit.
On-site support
When needed, we come to you and resolve the issue directly in your own environment.
Responsiveness
Because our solutions support critical processes, a fast response is one of our most important commitments.
Need help?
Write to us or give us a call — we will assist you as soon as possible.